Entertainment

Build lifelong relationships with your fans, online and offline.

From sports to live concerts and events, engage and keep your biggest fans coming back for more.

Our solutions

Raise the customer experience gold standard for your industry

THE BENEFITS

Our expert solutions deliver a stellar customer experience through exceptional customer service and support.

Customer care, at scale

Keep your most eager fans happy with instant customer service. Manage volume spikes around major events, pre-sale dates, and ticket or roster announcements — by automating responses to frequent queries.

We create music festival chatbots, sporting team chatbots, and influencer chatbots that give your fans the most relevant info when they need it.

On-brand messaging

Appeal to your target audience using persona-driven messaging designed with your voice and personality in mind.

Deliver responses that resonate with your biggest fans using language, emojis, gifs, visuals, and hashtags that speak their language for a seamless brand experience.

Interactive experiences to engage loyal fans

Keep the fun — and the conversation — going by engaging your audience with contests and prizes related to your team, event, or festival.

Use gamification, custom photo filters, augmented reality, and dynamic content and announcements to get fans hyped and excited for the big day.

Proactive and targeted messaging that converts

Boost ticket sales and buzz through proactive messaging. Build relationships with your customers in a way that delights, guides, and makes it easier for them to make a purchase.

Save time to free up your team

Let your team focus on activities that drive value and avoid the cost burden of staffing your team 24/7. By adding self service tools like help centres, customers have access to important information right at their fingertips.

Ready to take your customer experience to the next level?